Inzilbêth of the Dúnedain

Suvi, you're an absolute star for providing all this, thank you so much. I honestly don't know how much of the problem is my router, the computer or the online bit. The router can be tempermental but the lights did stay on last night and that usually indicates it's working. I'm going to try all this when i get in tonight before I give it another go. Hopefully even a computer moron like me should be able to manage this!